• FREE SHIPPING $100 and over *
  • Call: +61401991331

FODShop Grocery Order and Dispatch

Deliveries will be dispatched within 24-48 hours of order placement on business days between 09:00 and 17:00 AEST, except when an item is unavailable. Should an item become unavailable at the time of purchase, we will contact you to notify you, and offer you the choice to hold the stock until the item becomes available, or choose an alternative item. Alternatively, you may receive a refund for the item.

The cost of shipping your order to your delivery address is charged by weight.

We entrust either Australia Post or Sendle for most of our deliveries, depending on which courier is more economical.

Delivery

Shipping time frames are estimates, and may fall outside this range during busy periods, like Christmas.

We strive to ensure the timely delivery of your parcel, however we cannot guarantee delivery times, as it is not in our control once the parcel has been handed over to a courier.

Payment Methods

All orders are to be paid using PayPal, Shopify Pay, Bitpay or Manual Bank Transfer as specified at checkout. 

Qualification for Free Shipping

*FodShop offers free shipping Australia-wide only, for orders $100 and over on grocery products.

*FodShop offers free shipping on orders $100 and over for We Feed You product orders. Should your order contain a mix of We Feed You products and FODShop grocery store items, you will need to reach the $100 threshold for both product categories in order to be eligible for free shipping on both.

*Customers residing in the remote/rural area(s) of the Northern Territory of Australia will qualify for free shipping at orders which reach or exceed $150. Should your order reach $100 or more, please contact us directly at info@fodshopper.com.au and we may offer you to pay half the shipping fee if the total value of your order is less than $150.

For International Customers (July 2018)

Online orders made from customers based in the USA, Canada, UK and New Zealand are able to order our products directly via our web store, with Amazon USA, Canada, UK & Europe becoming available in the future. We are able to ship to countries outside of Australia for orders which come via our web store in the interim.

To inquire about shipping to your country, please contact us prior to placing your order. Shipping prices are calculated based on parcel weight and speed of transport, however specifications may vary within and between countries, such as weight limits depending on mode of transit. Please contact us directly at info@fodshopper.com.au to discuss the best option for you.

All orders are to be paid using PayPal or Manual Bank Transfer.

We Feed You

Delivery Areas

We Feed You currently deliver all over Melbourne, Sydney, Adelaide and Canberra, and to most parts of Victoria and New South Wales. 
Delivery times vary by location - type your postcode in the orange panel when selecting We Feed You products, to see the days we deliver to you.

If We Feed You don’t deliver to your postcode yet, please subscribe to our newsletter and you’ll be the first to find out when they are coming your way!

Delivery fees

FodShop charges a flat rate of $18.50 per We Feed You Order.

Arrival Information

All We Feed You meals are cooked, frozen and despatched from the We Feed You kitchen straight into refrigerated vans to arrive at your door still frozen. Meals will remain frozen in insulated delivery boxes for at least twelve hours, assuming they are not left in a warm space, hot car or direct sunlight.
 
If you have any special delivery instructions, live in a secure block or have pets we should be aware of, simply note in the Delivery Instructions box when ordering.

Delivery cut-off times

All We Feed You Orders must be with FODShop strictly by Monday 12pm midnight weekly. This is to ensure your delivery arrives on time by your preferred delivery date and time slot.

Delivery Times

Please see We Feed You'd delivery windows and order cut-off dates for your area below. We will email you to ask you your preferred delivery day and time slot when your We Feed You order is placed with us.
A smaller delivery window will be confirmed via email the evening before your delivery date. 

Melbourne

Delivery Day

Time

Order By

Mondays

Midnight – 7am    8am – 6pm

Midnight Tuesday week before

Thursdays

8am – 6pm

Midnight Monday

Fridays

8am – 6pm

Midnight Monday

Saturdays

Midnight – 7am    6am – 6pm

Midnight Tuesday

Sundays

Midnight – 7am

Midnight Tuesday 

Sydney

Delivery Day

Time

Order By

Mondays, Tuesdays & Wednesdays

Midnight – 7am .  8am – 6pm

Midday Wednesday the week before for all Sydney Metro orders

Saturdays

Midnight – 7am

Sundays

Midnight – 7am 

Adelaide

Delivery Day

Time

Order By

Alternate Saturdays

8am – 6pm

Midday Tuesday prior to Saturday Delivery

Canberra

Delivery Day

Time

Order By

Mondays & Tuesdays

Midnight – 7am .  6am – 6pm

Midday Wednesday the week before for all Canberra orders

Wednesdays

6am – 6pm

Saturdays

Midnight – 7am


New South Wales - Regional

Delivery Day

Time

Order By

Bathurst, Blue Mountains, Lithgow, Orange, Port Macquarie, Singleton & Taree

Wednesdays

6am – 6pm

 

Central Coast, Newcastle

 

 

Mondays & Tuesdays

Midnight – 7am .  8am – 6pm

Midday Wednesday the week before for all Regional NSW orders

Saturdays

Midnight – 7am

 

Newcastle Regional, Goulburn, Southern Highlands & Sydney Southwest

Tuesdays & Saturdays

Midnight – 7am

 

Wollongong 

 

 

Tuesdays

Midnight – 7am    8am – 6pm

 

Saturdays

Midnight – 7am

 

Sydney Regional

 

 

Tuesdays, Wednesdays & Saturdays

Midnight – 7am

 

 

Victoria - Regional

Delivery Day Time

Order By

Central Highlands

 

 

Mondays

8am – 6pm

Midnight Tuesday week before

Thursdays

8am – 6pm

Midnight Monday

Geelong & Surf Coast

 

 

Mondays

Midnight – 7am

Midnight Tuesday week before

Fridays

6am – 6pm

Midnight Monday

Gippsland

 

 

Tuesdays

6am – 6pm

Midnight Tuesday week before

Mornington Peninsula

 

 

Tuesdays

8am – 6pm

Midnight Tuesday week before

Thursdays

8am – 4pm

Midnight Tuesday

Yarra Ranges           

 

 

Tuesdays

8am – 6pm

Midnight Tuesday week before

Northern (Hume)
Thursdays 8am - 6pm Midnight Tuesday